Refund / Cancellations Policy

For B2B Users Policy

• Unused Balance Clause: Any top-up payment / advance payment which is received from retailers / distributors deposit the advance payment to his retail account for, the retailer / distributor does not use the amount for goods & services and he wants his payment to return in this case after one month of deposit, retailer need to give refund request to us, once we will get refund request from the retailer, the balance amount will be refunded within 15 to 20 working days via same source.

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Refunds

• All refund requests are subject to obtaining approval from our suppliers.
• Supplier reserves the right to approve or reject refund.
• Applicable supplier penalty/administrative fees will be deducted.
• Refund will be paid to the customer only, who has made and or made the payment to us.
• No refund will be paid for partially utilised services and no shows.
• Final refund payment will be subject to above clauses.
• All payment will be done by cheque only.

Shipping Policy

• We are not selling/shipping any goods online, Hence Shipping policy is not applicable to our business.